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Today, Amazon.com is the place to find and discover anything
you want to buy online. We're very proud that 29 million people
in more than 160 countries have made us the leading online
shopping site. We have Earth's Biggest SelectionTM of products,
including free electronic greeting cards, online auctions,
and millions of books, CDs, videos, DVDs, toys and games,
and electronics.

Call Center Magazine is the only magazine dedicated to providing
in-depth and unbiased product and strategic information that
the powerful executives responsible for improving customer
relations and retention through call centers rely upon to
make purchasing decisions on the hardware, software and services
critical to their success. This respected editorial attracts
the largest number of readers in the call center, customer
care and customer interaction market.

Call Centre News is an electronic fortnightly newsletter aimed
at providing senior professionals in the call centre arena
with the most immediate and up-to-date information, trends
and industry news available. Call Centre News provides businesses
with a competitive edge by giving them business leads in the
industry, and information on new call centres, recruitment
requirements, appointments, new technologies, mergers, acquisitions,
industry directions, call centre training, management strategies
and expert.

The Call Center News Service is a new kind of publication.
We are totally web-based; we are global in focus; we are not
beholden to any advertiser or vested interest. We are an independent
voice reporting on the call center industry-what it is, how
it develops. We are interested in products, because without
tools call centers fail to thrive. We are interested in call
centers themselves-stories of success, and perhaps more instructive,
failure.

CIO Canada is the leading source of strategic insight for
senior IT executives who want to probe the issues affecting
executive-level management across Canada. 71% of CIO Canada
subscribers are executive level, while the remaining 29% are
senior management. CIO Canada is the catalyst for communication
exchanges between Canada's IT leaders: authoritative case
studies and Round Table discussions support decision-makers
in developing strategies to align IT with business goals.

Today, CTI® the magazine has changed to reflect the dynamic
industry it covers. Now called Communications Solutions,
our new name describes what our readers have always focused
on -- finding solutions that allow more effective communications,
help save money, and even create new revenue streams. Coverage
now includes not only traditional PBXs, but also PBXs with
an IP telephony interface, IP-PBXs (also known as voice/data
switches), PC-PBXs, and related communications technologies.

Computer Telephony Magazine and its expert editorial staff
guides developers, resellers and end-user organizations in
evaluating, purchasing and implementing products and services
that add modern-day, computer-driven intelligence to business
communication and messaging applications. Specific content
includes lab-based reviews, comprehensive equipment roundups,
strategic case studies, timely product news and industry analysis,
in-depth yet decipherable technical tutorials, and expert
market opinion.

CRM is a monthly magazine aimed at senior business and IT
management. Its aim is to foster and promote an understanding
of Customer Relationship Management (CRM) and the associated
business and technological strategies. CRM magazine aims to
assist senior managers to identify how to maintain and gain
profitable customers, generate loyalty and reduce business
costs.

Over time, Telemarketing® magazine evolved first into
C@LL CENTER Solutions magazine, then C@LL CENTER CRM
Solutions, until its rename as CUSTOMER INTER@CTION
Solutions in December 2000. Its current title is most indicative
of what the magazine has been providing since launched in
1982, business and technical information on how to more effectively
equip and run today's call center.

Customer Interface Magazine is the forum for customer contact
center information. As a recognized source for information
on new and evolving strategies and tactics, Customer Interface
Magazine enables readers to have a better understanding of
all call center applications. Some publications cover only
the technology market, while others focus exclusively on the
human resource angle. Only Customer Interface Magazine's editorial
package covers all the bases, and responds to the news you
need to efficiently and effectively operate your call center.

Customer Support Management Magazine is an enterprise-wide
customer relationship management publication, focused on customer
service & support, for senior-level and management readership
across all vertical industries. The "real-life"
reporting centers on initiatives and technologies in Call
centers, help desks and customer interaction systems including
e-commerce service, knowledge management, field service and
logistics.

This is a magazine about change-a magazine about forces that
can't entirely be controlled, predicted or explained. But
these forces are inexorably producing a brand-new business
world, cell by cell, from the old one's husk. For better or
worse, technology lies at the center of this pulsating, mutating
universe. The assorted hardware and software elements that
together make up information technology are the enzymes now
catalyzing change. The way these enzymes interact in the service
of business goals determines the shape of the solution and
often the outcome of the seized opportunity.

DB2 Magazine is a solutions-oriented magazine that gives IT
professionals the strategic and technical information they
need to work successfully in the IBM Data Management environment.
Each issue contains a variety of features on technical and
business-level topics for the DB2 community, plus tips and
techniques in columns on data mining, programming, system
administration, content management, and more.

e-BUSINESS ADVISOR provides expert advice on the best management
strategies, business practices and technology solutions to
compete and succeed in the new e-business world. E-business
is business. In each issue of e-BUSINESS ADVISOR, top experts
tell you what is working (and not) in the new economy, and
what to do gain and retain the competitive edge you need.

e-business Journal vise les principaux dirigeants d'entreprise
responsables des stratégies de commerce électronique
et leur exécution afin d'assurer leur poursuite du
succès dans cette nouvelle économie numérique.

eCRM is a new magazine supplement for CRM magazine, which
focuses on Customer Relationship Management over the Internet.
eCRM magazine explores in greater depth specific topics involving
the evolution of customer and corporate portals, the emergence
of ASPs, mobile e-commerce, and Web-specific business intelligence
reporting.

PC Magazine has proclaimed that "elearningmag.com tackles
the nitty-gritty and helps business grapple with issues like
outsourcing the infrastructure, training remote employees,
and not insignificantly - managing it all." Powered by
the top-notch editorial content of e-learning magazine, and
featuring an unparalleled e-learning community, elearningmag.com
is backed by one of the world's leading business information
companies, Advanstar Communications.

eMarketing Magazine gives your customers-the key marketing,
sales and corporate decision makers at America's largest companies-the
ideas and solutions for all of today's tough online marketing
problems.
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