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eAssist Global Solutions, Inc. is the leading provider of CRM customer care solutions. eAssist allows companies to provide the best possible customer service by ensuring that every customer interaction-whether proactive or reactive-provides a positive experience that results in extending the customer relationship and maximizing customer value. eAssist's subscription-based solutions allow organizations of all sizes to dramatically strengthen relationships with their customers, while substantially reducing inefficiencies and streamlining the entire customer interaction process.

eConvergent is the first company to deliver a complete electronic Customer Relationship Management (eCRM) business strategy as a single solution. We do this by providing a pre-configured, integrated eCRM solution as a service. Called eMerge™, it allows businesses to rapidly implement eCRM strategies for improved revenue, profitability and customer satisfaction results. This Web-based service is deployed significantly faster and at less expense than traditional enterprise software or homegrown systems.

Our mission is to provide the most innovative online user assistance solutions - focusing on improving the usability of Web based applications. Our solutions will provide best-of-breed, proactive solutions which allow our customers to deploy the highest quality web applications.

eOnline, the recognized leader in providing enterprise application services in a hosted environment, delivers tailored, customized solutions to leading companies. eOnline has earned a long list of satisfied customers by providing real economic value through dependable, secure, high-performance, guaranteed solutions. eOnline's attention to the customer is unparalleled in the industry.

FaceTime provides an IP managed business communication platform to Global 2000 companies delivered with applications which connect distributed customers, suppliers, partners and employees through multiple channels, networks, and devices. Our competitive advantages are services delivered using an Internet-centric (IP) technology platform that ensures reliability, scalability and flexibility with evolving communication channels.

Firstwave® is a leading provider of Web-based front office business solutions designed to increase a company's effectiveness in managing its complete customer cycle, while reducing the total cost of ownership. Firstwave offers the only 100 percent Web-based CRM application on the market today: Firstwave eRM (Internet Relationship Management).

GeePS Inc. was founded in 1999 by a group of computer software and wireless-technology professionals seeking to create location based wireless Internet applications. The wireless Internet market is one of the fastest growing segments of the telecommunications market. According to market research firm The Yankee Group, there will be more than 1 billion mobile phone users by 2003 and approximately 60 percent of these phones will be wireless Internet enabled.

Formed specifically to address growing problems and opportunities related to online customer interaction, Hipbone has established itself as the preeminent provider of next generation real-time Web collaboration solutions. Hipbone permits companies to deliver richer online sales and service experiences by enabling contact center personnel to co-browse with prospects and customers while communicating using VoIP, Internet call-back, or text-chat.

Hostcentric is the leading comprehensive provider of complex web hosting solutions and application management services to small and medium-sized businesses. Our solutions are designed to meet the unique and evolving Internet-related needs of our customers. We offer various pre-packaged and bundled hosting solutions on multiple hardware and software platforms that provide the key Internet services that our customers need at any stage of their Web development.

iCommunicate™ brings you today's only complete online customer service technology. Delivered as a monthly subscription per customer service representative, iCommunicate.NET™ makes it easier than ever before to offer the world's most responsive - and cost effective - customer care, with no hardware, software, or technical expertise necessary. Its sophisticated knowledge base captures service requests, phone conversations, email & online chat to give you a comprehensive and practical description of every customer relationship.

As a global leader in the Application Service Provider revolution, Interliant® , Inc. is a leading provider of managed application hosting, Web hosting, enhanced Internet, and professional consulting services. Interliant's broad solution set includes best-in-class applications for hosted collaboration, e-Commerce, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), security, Web hosting, and professional services.

Interpath is a full-service application service provider (ASP), offering delivery and end-to-end support of today's critical business applications. Our expertise in consulting, implementation, hosting and application management allows us to provide robust, turnkey eBusiness solutions to fast-growing companies. Interpath has partnered with world-class hardware and software vendors such as BroadVision, IBM, Microsoft, Sun Microsystems and Vignette, to provide businesses with a portfolio of best-in-class applications.

Founded in July 1999, Interelate offers turnkey, hosted intelligent CRM solutions for Global 2000 clients. Interelate combines best-in-class hardware and software with industry-leading technical, analytical, and CRM expertise to deliver focused customer intelligence solutions and consulting to clients in targeted vertical industries.

On December 19, 2000, Ithena became the new analytic applications division of Business Objects. Business Objects has broadened its strategy from focusing exclusively on developing customer intelligence analytic applications to providing an integrated suite of enterprise analytic applications.

Managedops.com and our global network of partners provide companies with a complete Managed Operations service for Siebel, Great Plains, and Microsoft applications. ManagedOps.com allows small to midsized companies to gain the advantages and efficiencies that larger companies have experienced for years from outsourced data centers with mini and mainframe based computing

Founded in 1990, Nexgenix, Inc. is a leading supplier of a new category of Internet professional services called e-Relationship solutions, an integrated offering of relationship marketing with content and commerce, marketing analytics and CRM technologies. By combining relationship-building strategies, enabling technologies and proprietary measurement processes, Nexgenix helps clients build profitable and more permanent relationships with their constituents.

PeopleSupport's outsourcing service provides our clients with unrivaled quality customer care, a result of our recruiting, training, technology infrastructure, and operations. We recruit highly educated eReps™ (over 97% are college educated) who have the technical proficiency to support customers over the phone as well as the Internet. By using our best-of-breed technology infrastructure, our eReps leverage customer information to increase cross-selling, up-selling, customer retention, and customer support efficiency.

Qwest Communications International, Inc. is a leader in Internet-based data, voice, image and multimedia communications. Qwest has revenues of $19 billion a year and serves more than 30 million customers in the U.S. and abroad. It combines the world's fastest, most powerful network with a leading line-up of Web hosting services, managed solutions, high-speed Internet access, private networks, wireless data and other technologies and applications that are redefining global communications around the power and potential of the Internet.